How To Connect Remote Tech Team Performance To Real Business Results
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You can connect remote workers’ performance to a measurable business result through engagement. If customers, co-workers and systems all point to high levels of engagement, the remote worker is performing well. If they are only hitting KPIs and can only be seen via analytics, they aren’t performing well—they are gaming the system. Nothing is more important than real people vouching for real people. Business results cannot be reduced to data points. Data is a tool; it’s not the house.
~ Tom Roberto
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See the full article here, on Forbes.
