11 Smart And Essential Tech-Related Investments During A Recession

Outsourcing and automation can only do so much before they start diluting your business. When you have an intelligent partnership that can grow and change along with your business, it is far more potent and effective. Ensure you’re focusing all efforts on your company’s “why.” Things that don’t directly impact that “why” can be entrusted to others. A partnership means flexibility.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Effective Ways To Turn An SLA Strategy Into An XLA Strategy

Nothing is more important than the human experience—HX—of a project. When problems occur, end users don’t care about downtime, the reasons for failure or the loopholes every service contract inherently carries. If you focus on the experience of failure, you’ll find that uptime is the least important aspect. It’s all about recovery. Creative methods that help a client regain control of their business mean so much more.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Ways To Ensure Prospective Employees Really See Your Tech Team’s Positive Culture

Our message is less about work-life balance and more about work-life harmony. I strive to ensure each individual is able to achieve both their professional and personal goals. When you trust employees and set measurable goals and achievements, everyone is on the same page. Just as in life, there have to be positive and negative experiences from the outcomes of their decisions. Harmony means happiness.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Industry Experts Discuss Tech Developments They Say Truly Promote The Greater Good

Wireless mesh products allow for peer-to-peer, off-grid communications. They empower everyday users to operate in harsh environments and in worst-case scenarios. With everything going on in the world, communication and connection could mean the difference between life and death. That kind of tech shouldn’t be reserved for governments and enterprises—everyday users need access to P2P mesh comms.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Industry Experts Share Best Practices For IT Project Management

Quick cutover is paramount. Loose ends and resistance to change foster festering issues and a lack of completion. When a cutover or deployment is quick and swift, users are forced to make changes, and it allows tracking to a “done” state, which then allows for day-2 support. IT projects are too often treated as “special.” The reality is that they should be treated like any other project with a deadline.

~ Tom Roberto

 

See the full article here, on Forbes.

13 Ways Any Business Can Start Leveraging IoT

Simple building management remains the cornerstone in any IoT deployment. Think thermostats, shades, lights and access control. IoT is a fabric of different technologies that all pivot on the building maintenance system initially deployed. If you can elate people with simple things like easy access, comfort and savings, everything else becomes an additional value prop.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Tips To Help Small Businesses Start Leveraging AI/ML

The best thing you can do is collect and refine your data lake internally. ML and AI are expensive and require knowledgeable programmers who will be needed for the long term. Until ML and AI become more commoditized, data analytics and automation are the first steps, but they require good, uniform data pools to pull from. Refining your data lake now will benefit the ML and AI tools you deploy later.

~ Tom Roberto

 

See the full article here, on Forbes.

13 Effective Ways To Improve And Expand Digital Payment Methods

Detach the reader from the pin pad. It should be possible to pay anywhere in a venue without the need for a full-fledged pin pad. Imagine restaurants with readers at each table or movie theaters with one at each chair. This would allow for immediate payment and decision-making beyond the POS. Cash wraps continue to plague the forward momentum of retailers. Decentralizing payments will be key!

~ Tom Roberto

 

See the full article here, on Forbes.

16 Effective Steps For Securing Corporate And Personal IoT Networks And Platforms

Many IoT platforms try to use their internet connections as a means of sharing connectivity with other devices or within their ecosystem. This tendency is riddled with ethical and logistical problems. IoT, by definition, is about the “thing” it’s performing, not the connection it inherently needs. Zero trust should be applied here, and the connection should be inaccessible.

~ Tom Roberto

 

See the full article here, on Forbes.

15 Pro Tips To Help Your Team Embrace A New Company Tech Tool

The most successful migrations I’ve seen occurred when new projects and work were fed only to the new tool. This method encourages employees to adopt the new tool and explore it while working on something real that impacts their daily lives. Demos, training sessions and fiction are fun, but nothing drives adoption like the need to continue working.

~ Tom Roberto

 

See the full article here, on Forbes.