13 Bad Practices That Create IT Bottlenecks

Far too often, the workflow is overlooked in an organization. Following the flow of information from the beginning to the end leads to understanding where complexities are hiding and where bottlenecks in process and access live. IT folks either create bottlenecks in this workflow because of ignorance or reduce bottlenecks because they focus on workflow and how to simplify it for each business unit.

~ Tom Roberto


See the full article here, on Forbes.