Technology Is About Humans First People hear the term “Technology Shaman” and sometimes assume it’s just branding. It’s not. To me, technology shamanism is the belief that technology should adapt to humans, not the other way around. Most operational systems fail because they are built around rigid software logic instead of human behavior. They ignore […]
“ You can connect remote workers’ performance to a measurable business result through engagement. If customers, co-workers and systems all point to high levels of engagement, the remote worker is performing well. If they are only hitting KPIs and can only be seen via analytics, they aren’t performing well—they are gaming the system. Nothing is […]
Tom has been managing systems and tools for services businesses for over 15 years. He’s a huge proponent of low-code / no-code systems and has built systems that run over $25M in projects and services for the Fortune 500. CEO, Ed Jennings, of QuickBase invited SG to the stage at Empower25 to discuss what these […]
“ Implementing neural and symbolic AI in location plotting could lead to critical improvements for logistics businesses. People aren’t unhappy with slow or delayed experiences; they are unhappy with uncertainty. Neurosymbolic AI can help predict delivery times and optimize route mapping, giving end users confidence in knowing when a delivery will be made or when […]
“ Predictive analysis on market trends and typical business struggles allows for targeted messaging and marketing of your business to the right prospects, at the right time. Nothing is more important than sales to a business. Empowering sales efforts through trending and predictive metrics means you’ll end up with hot leads and interesting offerings. ~ […]
“ The concept of the metaverse can be utilized in politics to enhance engagement, transparency and accessibility. Political campaigns and discussions can take place in virtual environments, allowing for wider participation and interactive experiences. Virtual town halls, debates and meetings can be conducted, reaching a larger audience. ~ Tom Roberto ” See the full […]
“ The best thing you can do is collect and refine your data lake internally. ML and AI are expensive and require knowledgeable programmers who will be needed for the long term. Until ML and AI become more commoditized, data analytics and automation are the first steps, but they require good, uniform data pools to […]
“ Open source products are extremely important to the business ecosystem as a whole. Ideas, concepts and prototypes that aren’t bound by business needs or man hours are the fuel with which other products are built. For example, many appliance electronics are based on Linux operating systems, which are open source. Nothing is more secure […]
“ We’re focused more on human nature than software patches. The biggest cybersecurity holes are created by employees and human beings rather than systems and encryption. We educate employees on social engineering and tactics used to exploit their human nature. By focusing attention on decision making, we find people are less likely to rely on computers to […]
“ With services such as Salesforce, Microsoft Azure and G-Suite, companies should pay specific attention to optional feature-sets. Multi-factor authentication, data encryption, and validation rules are all free features you can enable to help secure access and data storage. Today’s cloud services make security very easy, but your deployment needs to be investigated to ensure you’re […]
