11 Smart And Essential Tech-Related Investments During A Recession

Outsourcing and automation can only do so much before they start diluting your business. When you have an intelligent partnership that can grow and change along with your business, it is far more potent and effective. Ensure you’re focusing all efforts on your company’s “why.” Things that don’t directly impact that “why” can be entrusted to others. A partnership means flexibility.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Effective Ways To Turn An SLA Strategy Into An XLA Strategy

Nothing is more important than the human experience—HX—of a project. When problems occur, end users don’t care about downtime, the reasons for failure or the loopholes every service contract inherently carries. If you focus on the experience of failure, you’ll find that uptime is the least important aspect. It’s all about recovery. Creative methods that help a client regain control of their business mean so much more.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Ways To Ensure Prospective Employees Really See Your Tech Team’s Positive Culture

Our message is less about work-life balance and more about work-life harmony. I strive to ensure each individual is able to achieve both their professional and personal goals. When you trust employees and set measurable goals and achievements, everyone is on the same page. Just as in life, there have to be positive and negative experiences from the outcomes of their decisions. Harmony means happiness.

~ Tom Roberto

 

See the full article here, on Forbes.

16 Industry Experts Share Best Practices For IT Project Management

Quick cutover is paramount. Loose ends and resistance to change foster festering issues and a lack of completion. When a cutover or deployment is quick and swift, users are forced to make changes, and it allows tracking to a “done” state, which then allows for day-2 support. IT projects are too often treated as “special.” The reality is that they should be treated like any other project with a deadline.

~ Tom Roberto

 

See the full article here, on Forbes.

13 Effective Ways To Improve And Expand Digital Payment Methods

Detach the reader from the pin pad. It should be possible to pay anywhere in a venue without the need for a full-fledged pin pad. Imagine restaurants with readers at each table or movie theaters with one at each chair. This would allow for immediate payment and decision-making beyond the POS. Cash wraps continue to plague the forward momentum of retailers. Decentralizing payments will be key!

~ Tom Roberto

 

See the full article here, on Forbes.

16 Effective Steps For Securing Corporate And Personal IoT Networks And Platforms

Many IoT platforms try to use their internet connections as a means of sharing connectivity with other devices or within their ecosystem. This tendency is riddled with ethical and logistical problems. IoT, by definition, is about the “thing” it’s performing, not the connection it inherently needs. Zero trust should be applied here, and the connection should be inaccessible.

~ Tom Roberto

 

See the full article here, on Forbes.

Iona’s School of Business Spotlights Tech Shamanism

Iona College’s LaPenta School of Business recently spotlighted a talk on Tech Shamanism, by Tom Roberto. The 2022 MBA graduates, concentrating in Marketing, had a 60-minute interactive session on how to properly think about technology when designing future UX.  The talk included topics on Hypertasking, a modern replacement to multitasking, coined by speaker Tom Roberto as well as an expedition into life just prior to the Internet.  Students were given ideas on what retailers and enterprises were faced with in 2022, and how technology may or may not have the answers.  The recommendations were surprising!

Described as “an inspiring tech expert,” Tom has devoted his professional life to help advance a vision of a world that utilizes technology in meaningful ways; a world in which magic exists and the general public feel inspired, feel safe at work, and return home fulfilled. Tom is the Chief Technology Officer at Core Technology Solutions, a tech deployment and managed services firm based out of NJ.  He has been featured on Forbes and was voted one of the 10 best CTO’s in 2020 according to Industry Era.

Xennials and Gen Z, our bridge to the future

The world wasn’t a safe place between 1978 – 1983.  We still let kids play outside till dark.  We didn’t have GPS.  There were no cell phones or websites.  Kid’s born between those years grew up on Sesame Street, Nickelodeon, MTV and HBO.  Our parents didn’t unite through Facebook groups, nor did they teach us about being “triggered” or “woke”.  We had nearly no rules, and endless freedom to do whatever we wanted.  Today, we talk to each other about how fucked up and funny things were when we were kids, but to our therapists, we just talk about how fucked up things were.  We lived in a world built by The Silent Generation, stolen by the Boomers, sold by Gen X and survived to tell the tale.  And now, like Obiwan Kenobi, we’re your only hope!

Computers. The Internet. Cell Phones. Social Media.

These 4 things caused the biggest shift in humanity…EVER. They’re the reason our kids have unhealthy interpersonal relationships and dopamine addictions.  They’re what empowers another generation to spread false information (or hate). They’re the catalyst behind almost every change to the world in the last 20 years.

Our link to a world prior to computers, the Internet, mobile phones and social media is dwindling.  Gen Z can only be bridged to the analog world by one micro generation.  A small group of people who grew up in a world without computers, lived through the digital transformation of the 90’s and were thrust into the workforce alongside ‘boomers and Gen X’ers.  Rejoice…Xennials are here to save the day. (We Hope…)

Continue reading “Xennials and Gen Z, our bridge to the future”

15 Pro Tips To Help Your Team Embrace A New Company Tech Tool

The most successful migrations I’ve seen occurred when new projects and work were fed only to the new tool. This method encourages employees to adopt the new tool and explore it while working on something real that impacts their daily lives. Demos, training sessions and fiction are fun, but nothing drives adoption like the need to continue working.

~ Tom Roberto

 

See the full article here, on Forbes.