“ “Living with” your customers at regular intervals does wonders for aligning your solutions with their needs. By regularly living in their shoes, you will understand whether or not what you’ve sold them is working and what problems they are experiencing on a day-to-day basis. It also builds exceptional team relationships when you can have […]
“ I’ve found that consensus leads to a stifling of innovation and forward momentum within a business. Instead, I find that a small group of leaders should meet and then move the organization forward, leading by example. Management by committee never works, and waiting for everyone to agree is never the sign of a healthy […]
8-1/2 years ago I started at CTS as a C-level executive. The company was scrappy, small, but tough…definitely poised for big things. I told the owners that my definition of success would be seeing them sell the business, getting interest from PE firms and eventually stock exchanges. Today was one of those milestones. I’ve aged. […]
There is a shift occurring in technology that is unprecedented. 2023 is going to be the pivotal year it arrives at your doorstep. Are you ready for what’s to come?
“ Outsourcing and automation can only do so much before they start diluting your business. When you have an intelligent partnership that can grow and change along with your business, it is far more potent and effective. Ensure you’re focusing all efforts on your company’s “why.” Things that don’t directly impact that “why” can be […]
“ The most successful migrations I’ve seen occurred when new projects and work were fed only to the new tool. This method encourages employees to adopt the new tool and explore it while working on something real that impacts their daily lives. Demos, training sessions and fiction are fun, but nothing drives adoption like the […]
“ How dependent are you on technology, externally? If your small business lives and dies by its technology infrastructure or systems, ITaaS is a recipe for disaster. In a small business, everything rides on revenue and an ability to pivot quickly. If you’re reliant on a third party, you must consider what would happen if […]
Charisma is a powerful thing. It’s been described as someone who possesses a virtue that sets them apart; someone who is treated as endowed with specifically exceptional powers or qualities. Today charismatic leadership is sought after to challenge the traditional bureaucracy within an organization. Transformative moments in business will typically come from the charismatic, and […]
Like it or hate it, Facebook changed the world forever. Online communications and the social media revolution was built upon the foundation that Facebook laid. Unfortunately business also changed in 2004. The idea around venture capital, IPO’s, and the forever funded enterprise was solidified. We were robbed of what Facebook could have been. The tech […]
