“ Many people have no idea how tech might, or might not, be able to solve their problem. Clients would be wise to explain their issue and how they currently work through the problem. Then, someone in tech can marry their issue with a solution and either remedy the issue completely or offer up something […]
“ If I were a student with a tech career in my sights, I would focus on sales empowerment (via CRM systems) or data processing (any kind of data science). Nothing will be more important for businesses in the upcoming decade as the need to integrate Salesforce into everything. Along with that will come the […]
“ I’ve found that consensus leads to a stifling of innovation and forward momentum within a business. Instead, I find that a small group of leaders should meet and then move the organization forward, leading by example. Management by committee never works, and waiting for everyone to agree is never the sign of a healthy […]
It seems obvious, but you’d be shocked how many executives don’t ask these simple questions of their team. Tech Shamanism is about magical simplicity. Use these tips and get the right results every time.
“ Outsourcing and automation can only do so much before they start diluting your business. When you have an intelligent partnership that can grow and change along with your business, it is far more potent and effective. Ensure you’re focusing all efforts on your company’s “why.” Things that don’t directly impact that “why” can be […]
“ Nothing is more important than the human experience—HX—of a project. When problems occur, end users don’t care about downtime, the reasons for failure or the loopholes every service contract inherently carries. If you focus on the experience of failure, you’ll find that uptime is the least important aspect. It’s all about recovery. Creative methods […]
“ Our message is less about work-life balance and more about work-life harmony. I strive to ensure each individual is able to achieve both their professional and personal goals. When you trust employees and set measurable goals and achievements, everyone is on the same page. Just as in life, there have to be positive and […]
“ Quick cutover is paramount. Loose ends and resistance to change foster festering issues and a lack of completion. When a cutover or deployment is quick and swift, users are forced to make changes, and it allows tracking to a “done” state, which then allows for day-2 support. IT projects are too often treated as […]
Watch the guest speaker spot I had with Iona College’s MBA program.
“ Detach the reader from the pin pad. It should be possible to pay anywhere in a venue without the need for a full-fledged pin pad. Imagine restaurants with readers at each table or movie theaters with one at each chair. This would allow for immediate payment and decision-making beyond the POS. Cash wraps continue […]
